The Lead Is Not the Sale
One thing I have noticed in business is that customers rarely speak to only one supplier. If
Continue ReadingCustomer Service Shouldn’t Be a Week
Two weeks ago, businesses across the country were celebrating Customer Service Week. There were
Continue ReadingPart 3: Where Your Business Has Gaps, Someone Else Will Fill Them
In the first two parts of this series, we looked at two important aspects of running a business:
Continue ReadingPart 2: Who Are You Really Dealing With?
In business, trust is often built through very ordinary things. A company website. A branded email
Continue ReadingPart 1: Your Business Is Only as Strong as Its Weakest Channel
Growth isn’t just about getting more customers. It’s also about making sure the systems
Continue ReadingAI Can Help You Build a Budget. It Cannot Replace the Process
Artificial intelligence has changed the way we work. Today, a business owner can ask ChatGPT to
Continue ReadingMake the roads safe
What is happening on our roads? Can’t a day just pass without an accident being reported where
Continue ReadingMy Birthday wish
How time flies. Just the other day, I did a post ‘ONE YEAR OLDER’ and shared some photos I came
Continue ReadingThe Value of Referrals And Reviews To Your Business
When you start a business, you will only be able to make your margins if you keep your customers
Continue ReadingStarting From Scratch In Business
It is encouraged that since right, left and centre everyone is just saying how there are no job
Continue ReadingSuccessful online business campaign
A time has come when you cannot afford to go into business and ignore the internet. The internet
Continue ReadingMentorship Isn’t Just About Business
As I was growing up, I would often be asked ‘who is your mentor?’ I did not know what to say.
Continue Reading